FAQ

Check-in and Airport Transport:
How do I get to your Hotel from the Kef-Airport?
Where is my apartment located ?


  • If you booked a StudioOne bedroom or Two bedrooms apartment, your apartment is located at Bergstadastraeti 12 .

  • If you book the Deluxe Two bedrooms apartment the apartment is located at Laugavegur 85, the main shopping street. There is around 15 minutes walking distance between these two locations. (All guest will check-in at Bergstadastraeti 12. Free transport to the DLX apartmens at Laugavegur 85 after check-in.)

Where do we check-in ?
Our reception is located at Bergstadastraeti 12 and there you will check-in. When you arrive you will be happily welcomed by our R4U Team. Our reception is open 08:00am - 04.00 am. If you need check-in after 4:00 am you are kindly asked to let us know about your late arrival so our night guard will be ready when you arrive.
Can we have a early check-in ?
Check-in is from 15.00 the arrival day.

We can not promise early check-in, depending if the apartment is book the day before and if the last guests check-out early.

Most of our apartment are fully book every day. Normal check-out time is until 11:00 o´clock the departure day and then we need need to clean the apartment and make it ready. Of course we will tray our best to give the earliest check-in we can, but with out promise.

If guest want early check-in we recommended they book the night before, then will the apartment wait ready early in the morning for check-in.
Can we store our luggage until check-in time ?
Yes of course, you will come to our reception at Bergstadastraeti 12 and we will store your luggage until check-in time.
Information about our Hotel
What type of apartment we need ?
We have four type of apartment

Studio Apartment - max 2 adults | Good choose for couples or solo travelers

One bedroom Apartment - max 3 adults | Excellent for couples, family's or friends

Two bedrooms Apartment - max 5 adults | Great for family's or friends

Deluxe Two bedrooms Apartment - max 6 adults | Perfect for big family´s or group of friends.

 
What about parking ?
We offer free parking in our back yard at Bergstadastreati 12 on availability by the reception, first come first serve basis.

Usually we have parking for everyone but if it is full you can always park on the street for a small fee.

If you book our Deluxe Two bedrooms apartment who are located at Laugavegur 85 is a car park located across the street from your apartment that is open between 07:00-24:00. You can park there overnight but you won‘t be able to access the car until the morning after at 07:00. Parking there for a whole day costs roughly 9$.

Another option is street parking, there are parking lots all along the streets next to the apartment where you can park for a small fee.
What is included in the apartment (lines, towels etc.)
Our fully equipped two bedroom apartments are an excellent choice for families or a group of friends looking for comfortable and cheap accommodation in Reykjavik. Each bedroom is furnished with a comfortable double bed. The kitchen is spacious and fully equipped, allowing you to cook your favorite meals.

  • Shower

  • Toilet

  • Bathrobes

  • Slippers

  • Shampoo

  • Conditioner

  • Towels

  • Hair dryers

  • One bathroom

  • Daily cleaning service

  • Bed linens

  • iPod dock

  • Kitchen

  • Tableware

  • Pots and pans

  • Coffee machine

  • Toaster

  • Teapot

  • Irons

  • Refrigerator

  • DVD Player

  • Microwave oven

  • TV

  • Radio

  • Seating Area

  • Dining area

  • Heating

  • Free Wi-Fi internet

Where is the nearest Supermarket ?
The nearest low price supermarket from Bergstadastraeti 12 (if you book "Studio", "One bedroom" or "Two bedroom" apartment) is 2 minutes in walking distance.

MAP > Nearest low price supermarket (2 minute walk)

MAP > Nearest 24/7 supermarket (5 minute walk)

The nearest low price supermarket from Laugavegur 85 (if you book "Deluxe Two bedrooms Apartment) is 3 minutes in walking distance.

MAP > Nearest low price supermarket (3 minute walk)

MAP > Nearest 25/7 supermarket (2 minute walk)
Can we store our suitcases for few days at the hotel after we have check-out ?
Unfortunately, we do not offer such services. There is few baggage storage location who offer service like this in downtown Reykjavik. The closest one is at "Tradarkot" ( 3 minutes walk)

See more information at www.luggagelockers.is

If you are departure later the day we can of course store your luggage at our reception after check-out until you go to the airport.